Online Resources, Forms & Samples
Board Member Handbook: A Guide for Community Association Leaders
A comprehensive resource to help volunteer board members govern their communities with confidence and professionalism.
This updated guide helps board members understand their critical roles and responsibilities. Covering topics from governing documents,
board leadership, and community management to finances, reserves, insurance, and effective communication, the handbook delivers
essential information and tools leaders need to succeed.
Community Association Living
An indispensable resource for homeowner leaders and members of community associations everywhere.
Anyone who lives, works, or participates in a homeowners association, condominium community, or a housing
cooperative needs to have a clear understanding about the business of associations. Learn how associations
are organized, governed, and managed.
Register for FREE Online Course
Neighbors, The Nature and Benefits of Community Associations
This brochure describes the range of amenities communities may offer, reviews community governance and the role and responsibility
of the association board as well as community residents, and shows how governing documents protect property values.
Your Community Deserves the Best Professional
Are you putting your most valuable assets in the hands of the most qualified professionals? To help ensure you
have the expert guidance you need to manage your community's assets most effectively, look for professionals
with credentials from Community Associations Institute (CAI).
Directory of Credentialed Professionals
CAI-NE Publications
Reducing the Risk of Fraud, Embezzlement, and Financial Misconduct
A focused guide for association board members
Community association boards remain responsible for safeguarding homeowner funds even when day-to-day financial work is delegated.
Effective oversight requires clear authority, independent information, regular review, and prompt follow-up. Verification is not distrust - it protects
the association, the board, the manager, and the homeowners whose money is being administered.
Selecting & Working with a Management Company
Community association boards have many responsibilities, but few are more important or more challenging than the selection of a professional manager.
Finding a good manager isn’t difficult; there are many. The challenge is finding the “right” manager for your community, and then creating a working
relationship that allows the community to benefit fully from the skills, knowledge and resources the manager can offer.
This guide is intended to help boards negotiate the selection process more easily and more confidently.
Condo Media Service Guides
Our Service Guides are designed to help boards seeking professional services.
2026 Guide to Spring/Summer Services
This annual guide provides a starting point for association boards seeking spring/summer services.
2026 Guide to Insurance & Disaster Restoration Services
This annual guide provides more insight to the insurance and restoration services around New England.
2026 Guide to Spring/Summer Services
This annual guide provides more insight to Spring and Summer Maintenance services around New England.
This annual guide provides more insight to the services of law firms around New England.
2026 Guide to Financial Services & Reserves
This annual guide provides more insight to financial and reserve services around New England.
2026 Guide to Fall & Winter Services
This annual guide provides more insight to Fall and Winter Maintenance services around New England.
2025 Guide to Management Services
This annual guide provides more insight to the services of management companies around New England.
Resource Directory
2026-2027 Resource Directory
When association decision makers are in need of information or services,
they turn to the CAI New England Chapter Resource Directory.
Contact Us for a Printed Copy of the Directory
FOUNDATION FOR COMMUNITY ASSOCIATION RESEARCH
The Foundation provides research-based information for homeowners, association board members, community managers, developers and others. Since its inception in1975, the Foundation has built a solid reputation for producing accurate, insightful and timely information.
These and other Foundation Best Practices Reports are available for FREE download
