Managing Difficult Conversations: 

Keeping your Cool in Heated Conversations

 

Association board members are often confronted and challenged in their roles and decision making.  Learn how to apply three practical frameworks to navigate difficult conversations and guide them toward productive outcomes to achieve desired results and strengthen relationships within the community. 

Gain valuable insights and practical strategies to navigate these new federal regulations, ensuring smoother processes and adherence to legal requirements.

Speakers:

Noushig Hagopian, CMCA, AMS
First Service Residential
Noushig leads and supports associates in delivering an elevated level of service excellence to communities and works closely with boards to ensure community alignment. 

 

Laura Porter 
STANCE, Organizational Development Partner
With more than two decades of experience, Laura supports leaders and their teams to optimize relationships, unleash potential, and achieve their most meaningful results.

Lien Enforcement:

Maximize your Recovery

 

Understand the process from start to finish and learn how to significantly enhance the recovery of priority liens.  Explore the nuances of special assessments and how to effectively integrate them into the lien enforcement process.  The program will also highlight the role of the association and best practices in developing comprehensive strategies that encompass all potential avenues for recovery.

Speaker:

Gina Desrochers, Esq.
Perkins & Anctil, P.C.
Gina has over a decade of litigation experience and specializes in creditors’ rights and civil litigation.   In addition, she has considerable experience in compliance matters surrounding creditors’ rights.

 

Insurance Choices and Challenges: 
Emerging Issues for Associations

 

CAI-NE Insurance Committee members will provide answers to questions ranging from homeowner HO6 policies, condominium master policies and board D&O policies to best practices for reporting and managing claims as well as ways to prevent them in the first place.  An update on market conditions and trends impacting insurance will be discussed.
 

2025 CAI-NE Insurance Committee Members include:

 

Jeffrey Cotto
Rogers|Gray

 

 

Katie Dodge, CLCS, CMCA, AMS, CIRMS
USI Insurance Services, LLC

 

 

Ryan McGowan, CMCA
Mercantile Property Management

 

 

 

 

Ryan Severance, Esq., 
Mirrione, Shuaghnessy, & Uitti, LLC 

Increased Litigation Against Boards:

Are Your Directors Covered?

 

From allegations of fiduciary mismanagement to maintenance disputes, legal actions are targeting both association funds and the personal assets of board members.  This trend raises a vital question…  Are your directors adequately protected?

Speaker:

Valentine Feeney, CIC, CRIS, LIA
Alera Group, Inc.                

Val is a licensed insurance broker focusing on providing insurance solutions for community associations and works with clients to navigate today’s challenging insurance market with strategies that protect assets, control costs and reduce hassle.

Installation of Energy Saving Devices:

Condo Statute Updates

 

Requests from owners to install EV charging stations and solar energy systems are becoming commonplace in communities.  Sweeping statute changes have had an impact on how boards respond, what restrictions can be imposed and who is responsible for installation and maintenance.  Learn how these changes practically affect board decisions, raise new administrative concerns and impact condominium living.

 

Speaker:

Ryan Severance, Esq., 
Mirrione, Shaughnessy & Uitti LLC 

Ryan has concentrated his practice on representing condominiums with an emphasis on the interpretation, drafting and amending of governing documents and rules, including document and rules enforcement.

Board Member Duties and Responsibilities:

Common Mistakes and Missteps

 

Board members may take actions that can land them on the wrong side of the law.   Understand the serious nature of the board member’s role and learn what type of conduct is both expected and necessary.  A deep dive into the “dos” and “don’ts” utilizing real life examples and straight forward explanations.

 

Speaker:

Dean Lennon, Esq.
Marcus, Errico, Emmer & Brooks,P.C.

Dean concentrates his practice on the general representation of condominium boards and works closely with boards to provide legal advice and counsel for day-to-day governance issues.