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M-202 Association Communications
May 1 2014  - May 2 2014
(Portland, ME)
New Hampshire Condo Forum & Expo
May 7 2014 
(Holiday Inn Downtown, Concord NH)
Condo Media Board Meeting
May 13 2014 
(Wellesley, MA)
CAI-NE Board Meeting
May 13 2014 
(Wellesley, MA)
Condo Media

Monday, April 21, 2014
Showing 5 of 118 Feature Articles View Current Magazine Feature
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Below is a list of abstracts for Feature Articles we write on a monthly basis. If you would like to read the full article, click here to become a member or to login.

Changing Tastes
By: Nena Groskind
March 2014
Condominium amenities, like clothing styles, go in and out of fashion. Amenity preferences don’t change as often as hem lines, lapel widths, or shoe shapes. But they do change, creating challenges both for developers trying to decide what amenities to include in new projects and for condominium communities, lacking amenities current and prospective owners want, or saddled with amenities no one is using.

Wading Through Insurance Coverage
By: Nena Groskind
February 2014
“We thought it was covered.” This is not a message any condominium board wants to deliver while standing in the charred remains of a clubhouse kitchen.

Boards Don't Always Know What Owners are Thinking
By: Nena Groskind
January 2014
If common area fees are the lifeblood of community associations, then communication is their heart and lungs, generating the energy and air they need to thrive. That communication is important is by no means a new idea. A Google search for “communication and homeowner associations” produced nearly 16 million results, including (we assume) some of the many articles CondoMedia has published on the topic over the years. Association board members usually think about communication primarily in terms of keeping owners informed about board decisions, community activities and concerns. But communication is – or should be – a two-way street. And getting information from owners is as important for boards as delivering it to them.

Strategic Planning Benefits Should be Obvious
By: Nena Groskind
December 2013
Condominium industry executives generally agree on two points about strategic planning: Few condominium boards actually do it, and virtually all would benefit if they did.

Making the Grade - Community Association Managers Give Performance Assessments Mixed Reviews
By: Nena Groskind
November 2013
“How am I doing?” Rudy Giuliani, the former mayor of New York City, famously posed that question periodically and randomly to residents of the metropolis he governed. Should community association managers receive similar feedback from the boards to which they answer in the communities they serve? “It is absolutely a good idea,” insists Lincoln Cummings, a founder of the Community Associations Institute (CAI), and long active in it. A retired IBM executive, Cummings’ experience in the corporate word and in the military (he is also a retired air force major) has convinced him that regular, formal performance reviews are essential in all organizations, and community associations, he says, are no exception. “Evaluations are at the core of the employer-employee relationship,” Cummings notes. “They enable employers to articulate their goals and visions for the organization,” ensure that employees understand what is expected of them, and provide an objective means of determining whether they are meeting their goals. Managers, who are on the receiving end of what are not always flattering evaluations, tend to be less enthusiastic about them. Periodic performance reviews can be helpful in theory, they agree, but are often problematic in practice. The biggest problem: Unlike the corporate world, where supervisors usually (if not always) are more experienced than the employees they review, board members are often less knowledgeable about association governance than the managers they evaluate, which can make the evaluations less than enlightening, at best, and annoying or insulting, at worst.

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